Privacy Policy
Introduction

Effective Date: December 16, 2024

At YCANARY Inc. (“YCANARY,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access or use our website at YCANARY.com and our software-as-a-service application at app.YCANARY.com (collectively referred to as the “Service”).

Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, you should refrain from using the Service or providing us with any personal data.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Service. Unless otherwise defined herein, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. If we make significant updates, we will notify you either by posting a notice on this page or by other means as required by applicable law. The “Effective Date” at the top of this page indicates when the Privacy Policy was last revised. By continuing to use the Service after changes are posted, you consent to the updated terms.

Your trust is important to us, and we are dedicated to managing your personal data transparently and in compliance with all applicable laws and regulations.

Information We Collect

We collect various types of information to provide and improve our Service, ensuring a better experience for our users. This includes information you actively provide when using our Service and data automatically collected during your interactions with our website or application.

1. Personal Information

When you use our Service, we may ask you to provide specific personal information necessary to create and manage your account, access features, and improve functionality. This may include, but is not limited to:

  • Name (First and Last)
  • Email address
  • Phone number
  • Mailing address
  • Social media profiles
  • Date of birth (if required for specific features or legal purposes)
2. Usage Data

We may collect information automatically sent by your browser or device when accessing our Service. This data helps us analyze performance, troubleshoot issues, and improve functionality. Usage Data may include, but is not limited to:

  • Your Internet Protocol (IP) address
  • Browser type and version
  • Pages visited, time spent on pages, and the date/time of visits
  • Mobile device type, unique device identifiers, and operating system
  • Diagnostic and crash information
3. Cookies and Tracking Data

We use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that may include anonymous identifiers. Tracking technologies like beacons, tags, and scripts allow us to:

  • Operate and secure our Service
  • Store your preferences and settings
  • Collect analytical data to improve performance

Examples of cookies we use:

  • Session Cookies: Essential for running the Service.
  • Preference Cookies: Used to remember your settings and preferences.
  • Security Cookies: Used to maintain security.

You can set your browser to reject cookies; however, some features of our Service may not function correctly if cookies are disabled.

4. Integration Data

If you authorize third-party integrations (e.g., Google APIs), we may access data provided by the integration's API. Access is limited to the permissions you grant and may include cached data to improve performance. Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

Data from specific integrations may be briefly cached and stored on our servers to optimize the speed and reliability of data processing within the Service.

Integration data will only be utilized in planning, dashboards, budgets, and reports that are accessible to you and your authorized users. This data is never used internally or in any areas outside your access permissions.

For example:

  • Google APIs: Data is accessed only for features related to our Service, adhering to the Google API Services User Data Policy.
5. Log Data

Our servers may automatically collect technical data, such as error logs, device specifications, and network information, to improve Service stability and resolve issues efficiently.

How We Use Your Information

We use the information collected for various purposes that are essential to providing and improving our Service, ensuring legal compliance, and enhancing user experience. Specifically, we may use your information for:

Operational and Functional Use

We use your data to:

  • Provide, operate, and maintain the Service: Ensure the functionality and reliability of our website, applications, and associated platforms.
  • Improve and personalize user experience: Customize your interactions and preferences for a tailored experience across our platforms.
  • Notify you about updates: Keep you informed about changes, enhancements, or new features in our services.
  • Enable access and participation: Allow you to access content and participate in features like competitions, contests, sweepstakes, surveys, and other interactive elements.
Communication and Support

We use your data to:

  • Contact and respond to inquiries: Communicate with you through email, social media, or other platforms to address questions, provide support, or share relevant updates.
  • Send promotional content: Deliver marketing materials, special offers, and other relevant information about our services (with the option to unsubscribe).
  • Job application processing: Use submitted information to evaluate and process employment applications.
Analytics, Research, and Development

We use your data to:

  • Conduct analytics and market research: Gather insights to improve our website, applications, and services.
  • Monitor usage: Track website and app activity to identify trends, diagnose technical issues, and improve performance.
  • Expand service functionality: Explore ways to enhance features, develop new tools, and innovate based on user interactions and feedback.
Security and Compliance

We use your data to:

  • Ensure safety and security: Monitor and prevent fraudulent activities, enforce terms of use, and safeguard the integrity of our platforms.
  • Comply with legal obligations: Adhere to laws, respond to legal inquiries, and resolve disputes.
Administrative Use

We use your data to:

  • Record-keeping: Maintain accurate internal records for administrative and operational purposes.
  • Offer additional benefits: Facilitate exclusive offers, rewards, and other benefits for users, such as in contests or promotions.
Integration and Data Enhancement

We use your data to:

  • Combine with trusted sources: Merge information collected from users with third-party research data for improved personalization and insights.
Sharing Your Information

We may disclose your personal information to the following entities and under these circumstances:

Corporate Entities

We may share your data with:

  • A parent, subsidiary, or affiliate of our company.
  • Existing or potential agents, business partners, or related entities involved in our operations.
Service Providers

We may share your data with third-party service providers to facilitate the provision of services, such as:

  • IT services
  • Data storage
  • Hosting providers
  • Advertisers
  • Analytics platforms
  • Marketing partners

These providers are authorized to use your personal information solely for the purposes outlined in our Privacy Policy and are required to safeguard your data appropriately.

Competitions and Promotions
  • We may share your data with sponsors or promoters of competitions, sweepstakes, or promotions run by YCANARY, but only for the purposes of administering and fulfilling these activities.
Legal and Regulatory Compliance
  • Courts, tribunals, regulatory authorities, and law enforcement, when required by law or in response to valid legal requests, such as subpoenas or court orders.
  • To establish, exercise, or defend our legal rights in connection with actual or prospective legal proceedings.
Business Transactions
  • In the event of a merger, acquisition, bankruptcy, or sale of our business or assets, your personal data may be transferred to the new controlling entity, in compliance with applicable laws and with appropriate notification to you.
Third-Party Services

We work with third-party service providers to enhance the delivery of our services. These third parties may have access to your personal data solely for the purposes specified and are bound by confidentiality and data protection agreements.

Analytics and Monitoring

We use services like Google Analytics to track and analyze website usage, helping us improve our service and user experience. Google may use the collected data for its own purposes, such as contextualizing and personalizing ads.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Behavioral Remarketing

We may use services like Google AdWords and Facebook Ads to display targeted advertisements based on your interactions with our services.

You can opt out of personalized ads through tools provided by these platforms:

Payment Processing

We work with third-party payment processors (e.g., PayPal or Braintree) to handle secure transactions.

Your payment information is provided directly to these processors and is governed by their privacy policies. They comply with PCI-DSS standards to ensure secure handling of payment data.

Security and Fraud Prevention

Third-party services may assist in monitoring, detecting, and preventing security breaches, fraudulent activities, and violations of our terms of service.

Data Hosting and Storage

Cloud storage and hosting services are used to store and manage your data securely.

For more information on third-party services and their privacy practices, please visit their respective policies:

Your Rights and Choices

YCANARY respects your rights regarding your personal data and provides you with choices to manage your information effectively. Below are the rights and options available to you:

Access, Correction, and Deletion
  • Access: You have the right to access and request a copy of the personal data we hold about you.
  • Correction: If you believe the personal data we hold about you is inaccurate, outdated, incomplete, or misleading, you may request corrections.
  • Deletion: You may request the deletion of your account and personal data from our systems. Data deletion requests will typically be processed within 30 days unless the request is unusually complex, in which case you will be notified of the expected timeline.
Managing Your Information
  • Account Settings: Whenever possible, you can update, correct, or delete your personal data directly through your account settings. If you encounter any issues, please contact us for assistance.
  • Direct Marketing: If you have previously agreed to receive direct marketing communications, you can opt out at any time. All marketing emails include an unsubscribe link, and you may also contact us to change your preferences.
Data Portability

In certain circumstances, you may have the right to receive your personal data in a structured, commonly used, and machine-readable format and request its transfer to another service provider, where technically feasible.

Right to Restrict Processing

You may request that we limit the use of your personal data under specific conditions, such as while we verify the accuracy of the data or investigate a request for deletion.

Third-Party Information

If we receive your personal data from a third party, we will handle it in accordance with this privacy policy. If you are a third party providing information about someone else, you represent and warrant that you have their consent to share the data with us.

Social Network Access Revocation

If you have authorized us to access data through a social network (e.g., YouTube API), you may revoke this authorization at any time by following the instructions provided by the platform:

Cookies and Tracking Technologies

YCANARY uses cookies and similar tracking technologies to enhance your experience, improve our services, and analyze website usage. Below, we outline what these technologies are, how we use them, and your choices regarding their use.

Types of Cookies We Use
  • Session Cookies: These are temporary cookies that expire when you close your browser. We use them to enable the proper functioning of our services.
  • Preference Cookies: These cookies remember your preferences, such as language settings, to provide a customized experience.
  • Security Cookies: These help ensure the security of our website and protect your data during interactions with our services.
How We Use Cookies and Tracking Technologies

We use cookies to:

  • Recognize returning users and streamline their access to our website and services.
  • Collect information about how you interact with our website to improve its functionality and content.
  • Analyze user behavior for insights into website performance and to make improvements.
Your Choices Regarding Cookies

Managing Cookies: You can configure your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our service may not function properly without cookies.

Clearing Cookies: Most browsers allow you to clear cookies stored on your device. Check your browser’s settings or help section for instructions.

Third-Party Cookies and Tracking

While we primarily use first-party cookies, third-party service providers (e.g., analytics or marketing platforms) may also set cookies to assist in delivering and analyzing services. For example:

To enhance and improve our Services, we may use third-party analytics and remarketing services to monitor, analyze, and optimize user interactions with our website (YCANARY.com) and Software-as-a-Service platform (app.YCANARY.com).

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to track and report website traffic. Google collects data about how you interact with our Services, including pages visited, time spent on pages, and other usage metrics. This data is shared with other Google services and may be used by Google to personalize ads within its advertising network.

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents Google Analytics from collecting and using your data.

For more details on how Google collects, uses, and protects your data, please review the Google Privacy Policy.

Behavioral Remarketing

We use remarketing services to display advertisements to you on third-party websites after you visit our Services. These services use cookies and similar technologies to inform, optimize, and serve ads based on your past interactions with our Services.

Google Ads (AdWords)

Google Ads remarketing service is provided by Google LLC.

You can opt-out of Google Ads personalized advertising by visiting the Google Ads Settings page.

To further prevent data collection by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

For more information on Google’s data practices, please refer to their Privacy Policy.

Facebook Remarketing

We use Facebook remarketing services provided by Meta Platforms, Inc. (“Facebook”).

To learn more about Facebook’s interest-based advertising and how you can opt-out, visit Facebook’s Ad Preferences page.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can opt-out through the following links:

You can also manage your preferences via your mobile device settings.

For further information about Facebook’s data practices, please visit their Data Policy.

By using our Services, you consent to the use of these analytics and remarketing tools, as described above. You can manage your preferences and opt-out as detailed in this section.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Our website may not currently respond to these signals, but you can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Data Security

At YCANARY, we are committed to protecting the security of your personal information. We implement commercially reasonable measures to safeguard your data against loss, theft, unauthorized access, disclosure, alteration, and destruction.

How We Protect Your Data
  • Encryption: Data transmitted to and from our services is encrypted using secure protocols.
  • Access Controls: Access to your personal data is restricted to authorized personnel who require it for specific tasks.
  • Regular Monitoring: We monitor our systems for vulnerabilities and threats and update our security measures as needed to mitigate risks.
Your Role in Protecting Your Data

While we take precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. You also play a vital role in safeguarding your personal data:

  • Use strong, unique passwords for your account and update them regularly.
  • Avoid sharing your account credentials with others.
  • Notify us immediately if you suspect unauthorized access to your account or our services.
Limitations of Security Guarantees

Although we strive to provide the highest level of security for your personal data, it is important to understand that no method of electronic transmission or storage is entirely foolproof. As a result, we cannot guarantee the absolute security of your data.

If you have any concerns or questions about the security of your data, please contact us at [contact information].

Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, accounting, or reporting requirements.

Retention Periods
  • Personal Data: We retain your personal information while your account is active or as required to provide you with our services. If your account is deactivated or your personal data is no longer needed for the purposes for which it was collected, we will delete or anonymize your data.
  • Usage Data: Information collected to improve the security and functionality of our services is retained for a shorter duration, unless a longer retention period is required by law or necessary to address ongoing concerns.
Legal and Compliance Requirements

We may retain certain information for longer periods when necessary to:

  • Comply with applicable laws and regulations.
  • Resolve disputes or enforce our agreements and policies.
  • Maintain accurate financial and transaction records.
  • Conduct audits or meet other legal, accounting, or reporting obligations.
Children’s Privacy

Our services are intended for use by businesses and individuals over the age of 16 and are not directed at children under this age. We do not knowingly collect personal information from children under the age of 16.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries other than your own, where we or our service providers maintain facilities. These countries may not have the same data protection laws as your jurisdiction.

When we transfer your personal information internationally, we take steps to ensure it is protected in accordance with this Privacy Policy and applicable laws. Such measures may include:

  • Transferring data only to countries deemed to have adequate data protection laws by relevant regulatory bodies.
  • Implementing standard contractual clauses approved by data protection authorities.
  • Ensuring that third-party service providers and partners comply with stringent data protection standards.

By using our services and providing your personal information, you consent to the transfer, storage, and processing of your information in countries outside your own.

If you have concerns or questions about how your data is handled internationally, please contact us at [contact information].

Third-Party Links and Services

Our website may contain links to external sites or services that are not operated by us. Please note that we have no control over the content, policies, or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit, as we cannot accept responsibility or liability for their respective privacy practices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes we make to this policy will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly.

If the changes are significant, we may also notify you through other means, such as by email or a notice on our website or application, prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our services after any updates constitutes your acknowledgment and acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can reach us using the following details:

By Email:
[email protected]

By Mail:
YCANARY Inc.
251 Little Falls Drive,
wilmington, Delaware 19808
Attention: Privacy Officer

We value your feedback and are committed to addressing your concerns promptly and transparently.